Shipping & Returns Policy
Shipping Policy
At FancyGlamWear, we aim to get your order to you as quickly and smoothly as possible.
Processing Time
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All orders are processed within 1–3 business days for ready-to-ship items.
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Custom and personalized items may require additional processing time depending on the design and order volume.
Shipping Time
Once your order is shipped, delivery typically takes 1–5 business days, depending on your location and selected shipping method.
Important Notes!
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Shipping timeframes begin after processing is complete
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Delivery times are estimates and not guaranteed
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We are not responsible for delays caused by carriers, weather, or incorrect addresses
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Please ensure your shipping address is entered correctly at checkout
Incorrect Address Policy
If an order is returned due to an incorrect or incomplete address, the customer will be responsible for any reshipping fees
Returns & Exchanges Policy
Due to the nature of our products, we maintain a strict but fair return policy.
Final Sale Items
The following items are non-refundable and non-returnable:
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Custom or personalized items
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Satin sleepwear, bonnets, and self-care items (for hygiene reasons)
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Subscription boxes and bundles
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Sale or clearance items
Eligible Returns (Non-Custom Items Only)
We accept returns on eligible items within 7 days of delivery if the item is:
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Unworn
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Unused
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In original packaging
Return Process
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You must contact us for approval before returning any item
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Unauthorized returns will not be accepted
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Customers are responsible for return shipping costs unless the issue was our error
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery with:
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Your order number
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Photos of the item and packaging
Once reviewed, we will provide a resolution, which may include a replacement or store credit
Refunds
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Approved refunds are issued to the original payment method
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Shipping fees are non-refundable unless the error was on our end