FancyGlamwear Store Policy

Welcome to FancyGlamWear. We are committed to providing stylish, high-quality items and a smooth shopping experience. Please review our store policies carefully before placing an order.

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1. Order Processing

• Orders are processed in the order they are received.

• Standard processing time is 1–3 business days for ready-to-ship items unless otherwise stated.

• Personalized, custom, or made-to-order items may require additional processing time.

• Processing times do not include weekends, holidays, or carrier delays.

2. Custom and Personalized Orders

• Many FancyGlamWear products are customized or made to order.

• Customers are responsible for submitting the correct spelling, names, initials, sizing, color choices, and customization details at checkout.

• Once a custom order is submitted, changes or cancellations may not be possible after production has started.

• We are not responsible for errors made by the customer during checkout.

3. Shipping Policy

• Shipping times begin after order processing is complete.

• Delivery timeframes are estimates and are not guaranteed.

• Once an order has been transferred to the shipping carrier, FancyGlamWear is not responsible for shipping delays caused by the carrier, weather, address issues, or other transit-related problems.

• Customers are responsible for entering the correct shipping address at checkout.

• If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees.

4. Local Delivery or Special Delivery Options

• If local delivery, rush delivery, or special delivery options are offered, availability may vary by location and order type.

• Additional fees may apply.

5. Returns and Exchanges

• Due to the nature of our products, customized, personalized, intimate, seasonal, clearance, and subscription items are final sale unless they arrive damaged or there is an error on our part.

• For eligible non-custom items, return or exchange requests must be made within 7 days of delivery.

• Returned items must be unused, unwashed, unworn, and in original packaging.

• Customers must contact us for approval before sending any item back.

• Unauthorized returns may not be accepted.

6. Damaged, Defective, or Incorrect Items

• If you receive an item that is damaged, defective, or incorrect, please contact us within 3 days of delivery.

• Your request must include your order number, a brief description of the issue, and clear photos of the item and packaging.

• If approved, we may offer a replacement, store credit, or another appropriate resolution.

7. Refund Policy

• Approved refunds are issued to the original payment method unless otherwise stated.

• Shipping charges are non-refundable unless the error was caused by FancyGlamWear.

• Refund processing times may vary depending on your payment provider.

8. Subscription Policy

• Subscription purchases renew automatically based on the plan selected unless canceled before the next billing date.

• Subscription orders are billed on a recurring basis according to the plan chosen at checkout.

• Subscription boxes, specialty bundles, and recurring products may be canceled according to the cancellation terms shown at purchase.

• Subscription payments already processed are non-refundable.

9. Preorders

• Preorder items ship within the estimated timeframe listed on the product page.

• If your order includes both preorder and ready-to-ship items, the entire order may ship together unless otherwise stated.

• Preorder timeframes are estimates and may change.

10. Sizing and Product Information

• Customers are responsible for reviewing all product descriptions, sizing charts, and material details before purchasing.

• Because screen settings may vary, actual product colors may appear slightly different in person.

• Handmade and custom products may have slight variations, which are part of their unique nature.

11. Cancellations

• Orders may only be canceled within 12 hours of purchase unless production has already started.

• Custom, personalized, preorder, and subscription orders may not be canceled once processing begins.

12. Chargebacks and Payment Disputes

• By placing an order, you agree to contact FancyGlamWear first to allow us the opportunity to resolve any issue before filing a payment dispute.

• Fraudulent chargebacks may result in refusal of future service.

13. Limitation of Liability

• FancyGlamWear is not liable for indirect, incidental, or consequential damages related to the use of our products or services.

• Our maximum liability is limited to the amount paid for the item purchased.

14. Privacy and Customer Information

• We respect your privacy and only use customer information for order fulfillment, communication, customer service, and marketing where permitted.

• We do not sell your personal information.

15. Contact Us

For questions about your order or these policies, please contact us through the contact information listed on the contact information page.

 

Last Updated: March 26, 2026